We do not accept returns or exchanges of our products unless they are damaged upon arrival or if you received the wrong design, size, or color.
If you receive any of the above then you will be given instruction on how to return the product or item and we’ll send you a return shipping label.
If you decide to return the cloth, please ensure it is in perfect condition with all tags attached. This means:
To return your order, simply repackage your parcel securely. An email or text will notify you once the returned items have been received and processed.
For "Made Upon Order," the production begins only after the order is placed and confirmed. Production time takes 0-21 days. Production time does not include delivery time.
In clothes please ensure the correct size based on our size chart before making a purchase. In shirt please allow a size difference of ±0.5 to 1.5 inches due to manual measurement. Slight variations are normal and acceptable.
Will refund you if product or item are not available. Please be aware that the GCash refund may take up to 5 working days to reach your account after its approval.